Using Microsoft Teams as a Walkie Talkie for Frontline Workers

There are an amazing number of great apps available to integrate into Microsoft Teams. Some of these apps are published by Microsoft and many more are third part integrations ranging from handy productivity tools to line of business apps surfaced in a users Teams console. One cool app that is now available is the Teams ‘Walkie Talkie’ app. ‘Walkie Talkie’, essentially brings Push to Talk (PTT) functionality to Teams. Among the many use cases for this app, allowing Frontline Workers to communicate efficiently and quickly is a great application of Teams functionality and something that many third party vendors are currently providing.

Deploy Walkie Talkie

To deploy Walkie Talkie, we can create an App Setup Policy and deploy to the users we want the app available to. We add it into the pinned apps and deploy the policy to whoever needs it.

Given a little time to replicate, when our user logs in, they’ll see the app available in their App bar.

Using Walkie Talkie

Using Walkie Talkie is very easy. Simply open the Walkie Talkie app and select that Teams Channel we want to talk in.

Now when we hit ‘Connect’ we simply push the button to talk!

We can see how many other users are connected and also perform our other Teams tasks while remaining connected.

While this functionality is pretty straightforward, the value it provides is pretty impressive. I can definitely see this being used to replace a lot of legacy third party PTT systems.

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